Ryan Fenn has a passion for automation and entrepreneurship. This drive led him to create Chiirp: an automated text messaging platform that helps businesses communicate with instantly and automatically customers. As CEO and founder, Ryan knows all about the necessity of immediate contact with customers in world where people's attention spans are shorter than a TikTok video, but Ryan is not your typical Silicon Valley techie. He was an autodidact with a vision. Listen in as Ryan explains how automation can make or break your business and his journey to creating Chiirp.
Time Stamps :
📌[6:48]Marketing: Consistent communication...
📌[7:59]Create efficiency when scaling...
📌[8:25]Bridging the gap between automation and human interactions...
📌[9:56]Leveraging, systematizing and partially automating the human connection in the sales process
📌[18:57]Multiple conversion opportunities within the customer journey...not just lead to client
📌[20:50]Talking estimate (client has the price) to invoice (client has booked and been invoiced)
📌[23:26]The fortune is in the follow up
📌[31:39]Struggling writing your follow up sequences? Check out Liam with Shiny Sherpa --> https://www.shinysherpa.com/
📌[32:44]Want to automate your client communication? Check out Chiirp! > automate your client communication
📌[42:14]Know Like & Trust - How to use your voice to get your ideal customers to like you...
📌[43:03]Text Messaging - use YOUR voice - don't be afraid to include abbreviations, typos, etc. Text like YOU text...
📌[43:19]No body cares about your opinion on anything until they care about you...
📌[43:43]Voicemail Bombs - integrate them in your customer journey...
📌[45:25]Monthly newsletters adding the human components - employee spotlights, notes from the owner, etc...
📌[46:24]Humanize your images & videos... Selfie videos > highly produced
📌[46:33]Iphone desk photo > headshot
📌[52:37]Marketing Homework: Do you have a follow up sequence in place?
📌[53:02]Join our facebook group for homework help: Fight Club 4 Business
📌[54:48]Finance Homework: Calculate your conversion rate
📌[55:17]Systems Homework: Check out Chiirp!
📌[56:06]People Homework: Is your voice in your automations?
📌[57:23]Ryan Homework: Choose 3 KPIs to track and measure each week....
📌[58:03]CHIIRP - User Support Group
📌[58:43]Chirp User Group --> CHIIRP - User Support Group
⭐Quote of the Week⭐
"Automation Applied to an Inefficient Operation will magnify the Inefficiency.”
⇩ Resources ⇩
✯ Ryan Fenn with chiirp.com
✯Tay Meroni (Marketing) with Pure Pressure Washing
✯Michelle Myers (Systems) with Pink Callers