11-30-21 FC4B with Chris Hunter

Uncategorized Dec 06, 2021

 We are so excited to spend some time in the Fight Club with Chris Hunter, Director of Customer Relations at Service Titan! Here's a bit about Chris: My name is Chris Hunter and I am a follower of Christ, leader of my family, founder of Hunter Super Techs and Go Time Success Group. I now serve as Director of Customer Relations with ServiceTitan. my wife Nickie and I have 3 great kids, 3 grandkids and lots of family in Oklahoma and Texas. I get my business & life philosophy's from the ultimate instruction manual, the Bible.


Time Stamps:

📍[7:59]Marketing: "Bringing in a Heart of Service to Your business"

📍[10:27] Marketing: The importance of relationship marketing

📍[11:13]Marketing: 60+% of people choose a contractor because they are referred by someone else.

📍[12:54]Marketing: What would the responsibilities of a relationship marketer be and how can you afford it?

📍[14:52]Marketing: Being intentional with your marketing and your customers.

📍[15:37]Intentional Living

📍[18:57]Finances: Talking Strategic Planning

📍[19:21]Finance: Strategic Planning is the #1 thing a company should do. Devote 2 days to do next year's strategic plan

📍[19:42] Finances: Doing some strategic planning leads you to be more intentional about your business growth

📍[21:57]Step 1: Have someone else facilitate your strategic planning session

📍[22:49]Step 2: Have a peer join your session to challenge your thoughts.

📍[23:29]Bring in your goal numbers for the next year, then work backwards.

📍[24:24]Start with why

📍[26:17]Revisit your SMART goals (created from strategic planning session) at least quarterly


📍[30:19]Discount Code: FC4B

📍[31:10] Creating a culture of giving

📍[31:47]Whatever you give seems to come back 10-fold.... "Kindness, money, time, respect, teamwork, etc"

📍[32:08]Systems: R&D - Rob & Dublicate

📍[35:04]Systems: Develop a contagious giving program... Inspired by the Gift of Heat - manufacturers love to serve your customers too - getting buy in from your employees - customers loved it!

📍[35:59]Systems: What are Chris' time hacks? Teamwork makes the dreamwork

📍[38:29]Systems: Systematize your giving... Include your team. Set a budget. Be intentional. Review the asks and decide on your recipients all at once. Create a strategy for your giving.

📍[39:56]People: Anyone can be a leader. Anyone with influence is a leader and they can use it for good or not so good...

📍[41:53]People: How we treat people matters....

📍[43:02]The Dream Manager

📍[45:05]People: As part of employee onboarding... Define what is important to them, help them create a vision board, how can you connect the dots from team members goals to company goals?

📍[48:20]People: It doesn't take that much work as a leader to inspire your team to dream and to meet those dreams. But the impact on their lives will last a lifetime.

📍[48:58] People: Your people won't remember your goals but they will remember how they felt will you helped them meet their goals! A win-win for everyone.

📍[51:57]Its go time

📍[54:01]Marketing Homework: Read Intentional Living by John Maxwell Intentional Living

📍[54:25]Finance Homework: Schedule your Strategic Planning Session before year-end

📍[54:58]Finance Homework: Read it's Go Time Its go time

📍[55:26]People Homework: Read Dream Manager The Dream Manager

📍[56:24]Message Fight Club 4 Business your mailing address if you'd like a free copy of "It's Go TIme" as a gift this Giving Tuesday from Chris Hunter

"Quote of the week"

“The best portion of a good man's life: his little, nameless unremembered acts of

kindness and love.”


Choosing a Life That Matters ,

How Great Leaders Inspire Everyone to Take Action


The Dream Manager

It's Go-Time

Read Intentional

Chris Hunter - Servicetitan

Tay Meroni (Marketing) with Pure Pressure Washing

Meaghan Likes (Finances) with Bookkeeping Academy OnlineLikes Accounting Company Jeff Likes Clean Windows & Gutters

Michelle Myers (Systems) with Pink Callers

Martha Woodward (People) with The Pay for Performance ExpertQuality Driven Software & Dusting Divas



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