it's the 4 founding members of Fight Club, going old school, and sharing some epic admin wins straight out of Admin Bootcamp Adventure!
You know it....it's the 4 founding members of Fight Club, going old school, and sharing some epic admin wins straight out of Admin Bootcamp Adventure!
Time Stamps:
π[0:54]Amanda Powell - Director of Training at Power Selling Pros
π[1:11]Helps home service companies win the moments and book more calls!
π[8:49]86% of consumers will pay more for better customer service
π[16:42]Say what you CAN do - not what you can't
π[27:04]Fast is Slow on the phone....
π[28:29]Call times get reduced once they consistently follow their call flow..
π[29:52]Powersellingpros
π[33:15]Investing in your people with training can help not only your conversion rate but your retention
π[35:14]Coaching CSRs to just ask... Can completely change their lives!
π[35:46]Are you interested in saving money today with our membership program?"
π[35:58]"Are you paying member pricing or regular pricing today?"
π[38:49]Admin Bootcamp Adventure coming up February 9 and 10 in Orlando, Florida
π[40:39]Adminbootcampadventure
π[44:03]Gutter-con
π[44:43]Marketing Homework - How are you building value?
π[46:32]Finance Homework - listen to a call - praise how they build empathy
π[46:42]Systems Homework - Check out Power Selling Pros
π[47:12]People Homework - What are you frustrated about your CSR? Have you given them the training to be successful?
π[47:30]Sales Homework - DON'T get the address right away!
π[48:03]Email Amanda [email protected]
π[0:52]Aww, thank you! Glad you enjoyed the Live
Quote of the Week
"What if we invest in developing our people and they leave us? What if we don't and they stay?"
β© Resources β©
β―Amanda Powell With Powersellingpros
β―Tay Meroni (Marketing) with Pure Pressure Washing
β―Meaghan Likes (Finances) with Bookkeeping Academy Online, Likes Accounting Company & Jeff Likes Clean Windows & Gutters
β―Michelle Myers (Systems) with Pink Callers
β―Martha Woodward (People) with The Pay for Performance Expert, Quality Driven Software & Dusting Divas
50% Complete
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